Privacy Policy

The protection of personal data of users of this website is a major concern of Desitin Arzneimittel GmbH ("Desitin"). The following privacy policy describes what personal data is collected on the website and how it is used. The statutory data protection provisions of the Federal Republic of Germany shall apply.


1 Collection, processing and use of data


1.1 Automatic data collected  


Like many other companies, Desitin records the general use of the website (Performance Measurement) to try to improve it for our visitors and to adapt to their needs, for the purposes of market research, and to defend against attacks on our Internet infrastructure or to prevent such attacks. For these purposes Destin automatically collects, processes and uses the following access data during your visit to the site:  


  • Domain and host from which you use the
  • Internet Internet address of the website from which you have come through a link to this website
  • Date and time
  • Duration and selection of visited Web pages
  • Amount of data transferred
  • Internet Protocol (IP) address of your computer and
  • Operating system and browser software on your computer  


We delete the IP address within three months, except if an attack on the Internet infrastructure related to this IP address, in which case the IP address will be stored as long as required for legal or criminal proceedings.



1.2 Collection of other personal data  


Personal or business data is only collected from you when you give it to us voluntarily, for example, when you register with Desitin, order brochures or send a query to Desitin via a contact form. This data is only collected, processed and used, to the extent necessary for the particular purpose or subject to your consent (for example to respond to a query). Your data will be stored only for as long as necessary to achieve the specific purpose or until the expiry of any statutory retention periods. No link is created between your details and the automatically collected data.



1.3 Transmission of data to third parties  


Data is only transferred to third parties if you hereby expressly agree to its transfer, if Desitin is required to do so by law or enforceable administrative or court order or if the transfer is required for legal or criminal proceedings in case of attacks on the Internet infrastructure of Desitin.    



1.4 Service providers  


Desitin reserves the right to employ service providers when collecting, processing or using data (for example, Desitin can commission a service provider to send you solicited information; in order to do this the mailing company must know your name, address and the specifically requested material).    


2 Cookies  


Some of the Web pages of the Desitin website use so-called "Cookies". Cookies are small files that are stored on the user's computer when visiting a Web page. Cookies can store various types of data and help to provide additional functions (and thus make the website as a whole more user-friendly, more effective and safer). If cookies are used these do not contain any personal data unless you have provided your express consent (for example, in order to facilitate new access to a password-protected online environment, as the data stored in the cookie avoids you having to re-enter the user ID and password).

Desitin also uses so-called "session cookies" that are automatically deleted when you close the browser.  

Of course you can set your browser so that it does not store our cookies on your hard drive by choosing “Do not accept cookies” in your browser settings. Please note that certain features of our website may not be available if you have disabled the use of cookies.    



3 Modification of Privacy Policy  


Desitin reserves the right to change the content of this Privacy Policy at any time without prior notice and without providing a statement of reasons in line with data protection laws. Please keep regularly informed of any updates to this Privacy Policy.    



4 Confidentiality of e-mails  


If you send an e-mail to Desitin via our web site, this data will be encrypted.  



5 Rights of users  


You are entitled to request free information on the personal data held about you. In addition, you are under certain circumstances by law permitted to rectify, block or delete this personal data. Please direct any requests for information to our Data Protection Officer indicated below.



6 Data Protection Officer  


For requests for information and other requests, questions or suggestions related to the collection, processing or use of your personal data by Desitin, please contact our Data Protection Officer:  

E-mail: datenschutz(at)   



Copyright notice

Copyright © Desitin Arzneimittel GmbH 2017.

All rights reserved.